Terms and conditions of Business
All purchases from this website are subject to English Law.
Mirabilis Design of: Unit 7, Barkingdon Business Park, Totnes, Devon TQ9 6AN, is the agreed supplier of all purchases from this website.
We reserve the right to refuse any order submitted.
All prices on our website are inclusive of VAT and where stated include delivery costs.
We only offer a daytime delivery service as standard.
Free Delivery ** , where stated refers only to mainland UK. (Offshore Islands and Scottish Highlands are excluded). For more information and relevant postcodes please refer to delivery information . Our intention is to deliver all goods within 21 days from date of funds clearing. However, delays in the delivery of goods is sometimes outside our control, and as such any dates we specify for the delivery of the goods are approximate only. We cannot accept liability for any costs or expenses incurred due to any delay in the delivery of any purchases.
Should delivery be delayed for more than 28 days then you have the right to contact us and refuse to accept the goods. In this case we will refund any money paid by you for the goods.
If there are no delivery instructions and nobody in to sign for the delivery then a card will be left and the package will be held at the nearest depot for collection within 4 working days. If it remains uncollected then the package will be returned to us. In this instance we will refund you your purchase price less delivery and handling cost of £10
All our products are handmade in our Devon workshop. As a result of the manufacturing process, all products are subject to variations in weight, colour etc.
All damages from carriage handling of goods purchased should be notified to us by email in the first instance. We will arrange collection of the damaged items and arrange for a similar product to be dispatched as soon as possible after we receive the returned goods .
If you do not wish to keep your goods, please return it within its original packaging for a refund. We require notification by email within 7 days of receipt of goods that you wish to return them. We will issue any refund due within 30 days. We will refund the purchase price less any reasonable shipping costs incurred by us. We will not refund any shipping costs incurred by you the purchaser in returning the goods.
This does not affect your statutory rights as a consumer.
Any complaints or comments on all or any aspects of Mirabilis Design online should be forwarded by email to firstname.lastname@example.org. We will reply to all correspondence within 7 working days.
When you make a purchase on this website you agree to these terms and conditions.